KPI’s employee shareholding

Publié le 20 . 04 . 2022
Dernière mise à jour 20 . 04 . 2022

🎉 Awesome #KPI’s to share on a very recent #EmployeeShareholding offer redesign🎉
Long gone are the days where clients would ask us about the value of #legaldesign, but still, it really makes our day when a super happy client wishes us HNY by sharing their latest KPIs on our work!

Ready? Just check this out:

💯 60% increase of the subscription rate, compared to the previous offer
💯 24,500 views of our decision-making tool, with a reading time of 3mins47
💯 Number of calls to the helpline divided by nearly 5!!

What did we do exactly? Well, creating a decision-making tool to #empower Orange’s 90,000 employees in France making the right decision for themselves, depending on their situation, knowledge of stock exchange functioning and personal fear factors
While we were at it, we also made the external website more accessible, and designed part of the internal website.

How? #Usercentricity of course. We held a first workshop with a representative selection of employees, including trade unions representatives, to define user journeys when faced with a new offer. We created several prototypes which we then tested with users.

Thanks to our #usertesting Lab, developed by Allstar Mathilde DA ROCHA we could measure the following during the user test workshop:

✅ +60% understanding with our first prototype compared to the original text
✅ 98% acceptation rate
🍒 Last but not least: 100% happy users and client!

What about you? How do you measure the value you create?
🔜 Stay tuned for more awesome news on the redesign front!

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