The one voice of the Legal Division : a digital platform between lawyers & their internal clients

Challenge

This major global industrial player came to Amurabi to create a Digital Platform, to leverage the tremendous know-how of the legal division.
The idea was to give this knowledge on a single point of entry instead conducting individual recommendations or documents would only be shared by email.

The goal for this platform was to be the “one voice” of the Legal Team – to make legal recommendations clear and easily accessible, to save everyone time.

Process

To ensure engagement, we co-created wireframes of platforms with representatives from different business teams. We wanted the platform to be focused on their own user journey, setting aside the lawyer’s point of view.

Instead of pushing templates to operational, the platform focuses on their current business routine and gives them a point of entry into the documents they will need at a specific point in time : delivering the right information at the right time.

Results

A dedicated platform centralizing interactions between the legal teams and their internal clients. The user-centric creation process was very well received, as this platform is a very ambitious project, radically stepping away from current practices.

In the spirit of continuous improvement, we are working on a V2 of the platform, to find the best way for it to become part of the client’s routine. The platform could also be expanded to other projects for it to become a reference for all legal topics.

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